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Best Auto Repair, Austintown

Austintown Location
4754 Mahoning Ave Austintown, OH 44515

330-207-5562

McIntosh Location
20700 9th Street McIntosh, FL 32664

352-256-9986

St. Petersburg Location
5582 66th Street North St. Petersburg, FL 33709

(727) 955-3370
Opening Hours
  • Mon 8:00AM - 6:00PM
  • Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
  • Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
  • Sat 8:00AM - 5:00PM
  • Sun Closed
CONTACT US

Know your rights when it comes to vehicle repair and maintenance.


Did you know?
  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Our aftermarket parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.


http://www.righttorepair.org/



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Testimonials

We have been coming to Alexander's since we moved here 4 years ago. My husband and I are absolutely pleased with the mechanics and customer service. Last February 2018 we were looking to buy a decent used car to pay cash out right. Eric and the mechanics looked at each car we brought up for a once over before we dropped about 7000.00 on one that finally got the green light and passed they're inspection. In the last 2 months my car did need some work They did the brakes all around and struts on the front. The pricing was fair and they even helped us out and let us pay the last few hundred dollars 2 weeks after repairs were done just this week we put tires on it so they did the alignment and I also needed stabilizer bars repaired on the front end Again pricing was fair and they taxied me too and from the shop as my husband was off to work until whenever the job lets him go. We are big on supporting local businesses as both of our parents had they're own shops before they retired. I appreciated the customer service We will be returning and definitely recommend them Thanks again
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