Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
Jennifer And Frank S.
We have been coming to Alexander's since we moved here 4 years ago. My husband and I are absolutely pleased with the mechanics and customer service. Last February 2018 we were looking to buy a decent used car to pay cash out right. Eric and the mechanics looked at each car we brought up for a once over before we dropped about 7000.00 on one that finally got the green light and passed they're inspection. In the last 2 months my car did need some work They did the brakes all around and struts on the front. The pricing was fair and they even helped us out and let us pay the last few hundred dollars 2 weeks after repairs were done just this week we put tires on it so they did the alignment and I also needed stabilizer bars repaired on the front end Again pricing was fair and they taxied me too and from the shop as my husband was off to work until whenever the job lets him go. We are big on supporting local businesses as both of our parents had they're own shops before they retired. I appreciated the customer service We will be returning and definitely recommend them Thanks again